Dab Kits, the retailer of
high-end wax vaporizers, has announced that they will now offer a lifetime
warranty on their product. Confident in the quality and durability of their
premium portable vaporizers, Dab Kits will now offer lifetime coverage on all
manufacturer defects of the housing unit and battery under the new warranty.
Dab
Kits, the retailer of high-end premium wax vaporizers, has just announced that
they will offer a lifetime warranty on their product. The decision to extend
the warranty from six months of coverage to a lifetime guarantee is part of Dab
Kits' ongoing commitment to customer satisfaction and service. With the growing
popularity of wax vape pens, it is more important now than ever to provide
people with high-quality affordable vaporizers that they can depend on.
"At
Dab Kits, we stand firmly behind the quality of our products and strive to
ensure that our customer service is second to none," said Matt Cheatle,
co-founder of Dab Kits.
Confident
in the durability and excellence of their cannabis vaporizers, Dab Kits now
offers lifetime coverage on all manufacturer defects of the housing unit and
battery by either replacing or repairing the parts. Atomizers will be covered,
as before, under a 30-day warranty. Though the heating element itself is not
covered under Dab Kits' warranty, replacements are available for purchase at www.dabkits.com.
In
order to repair or replace a part of Dab Kits' wax vaporizers, customers need
to contact support@dabkits.com for a Return Material Authorization form (RMA).
All exchange requests should be sent with a completed RMA form, proof of
purchase, and the item to be repaired/exchanged.
Though
the previous warranty only covered the housing unit and battery for six months,
Cheatle assures that the warranty change is mostly a formality and that they've
done their best to work with customers even after their six month warranty had
lapsed.
"At
Dab Kits, we have always encouraged a company culture that empowers our
employees to use their best judgment in regards to warranty issues, and those
decisions have traditionally been in favor of our customers," said
Cheatle. "Because of this dedication to customer service, we've
unofficially been honoring lifetime warranties since the beginning. Now, we've
decided to make it official."
Customers
who are unsure if their Dab Kits vaporizer is still covered under the warranty
should contact support@dabkits.com
About Dab Kits:
Dab
Kits is a Seattle-based retailer dedicated to providing people with dependable,
premium wax vaporizers at an affordable price. The company was founded in 2013
on the principals of performance and reliability. Committed to the satisfaction
of their customers, Dab Kits utilizes cutting-edge technology to design and
manufacture portable vaporizers intended for use with essential oils and waxes.
To learn more about Dab Kits, visit their website at www.dabkits.com.
Contact Information:
Matt
Cheatle
425-293-1857
matt@dabkits.com
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